Delivery and Return Information


When will I receive my order? Orders placed every day, except Sunday, until 15.00 on the same day (except personalized products)
will be shipped. Orders placed after 15.00 on the next day,
Orders placed on Saturday after 15.00 and on Sundays
will be shipped on. 0212 702 11 12 over the phone or

0534 570 07 07 You can contact us through our whatsapp line.

Return Information

You can return the products you purchased within 14 days.

In order for this transaction to take place, the withdrawal decision must be notified to within 14 days.
You can use this form to create a refund request.
The consumer cannot use his / her right of withdrawal in the products with special names, letters, dates and campaign products.
You must return the products you wish to return to the address on the warranty document in full with the product, invoice, warranty certificate and other additional gifts as sent to you.
If your product is ordered by credit card within 3 working days after your products reach us, credit card will be refunded to your bank account if it is given by wire transfer / eft or payment at the door.
Thank you for your attention